Refund Policy

At William Finneran Personal Training, we are committed to providing high-quality personal training services and helping you achieve your fitness goals. We understand that circumstances can change, and we want to be fair and transparent about our refund policy.

1. Refund Eligibility
   Refunds are only available in cases where a client must discontinue training due to a verified medical emergency. Documentation from a licensed healthcare provider may be required to process a refund.

2. Non-Refundable Circumstances
   Refunds are not available for:

• Change of mind or loss of motivation

• Scheduling conflicts or inability to attend sessions

• Dissatisfaction with results due to inconsistent attendance or lack of adherence to program recommendations

3. Refund Process
   If you are eligible for a refund due to a medical emergency, please contact us at williamfinneranpt@gmail.com with the required documentation. Refunds will be processed within 7 business days, minus any sessions already completed.

4. Session Rescheduling
   We encourage clients to communicate any scheduling issues in advance. While we cannot offer refunds for missed sessions due to personal reasons, we are happy to reschedule sessions when possible.

Please note: Customized or one-on-one coaching sessions are non-refundable unless otherwise stated.