Refund Policy

We offer an 84-day results-based refund for our Online and In-Person training programs. To be eligible, customers must actively follow the program requirements, including:

  • Completing all program modules

  • Submitting progress reports as instructed

  • Attending any required sessions

Refunds are issued only if no measurable progress is achieved, despite adhering to the rules above. “No measurable progress” is defined as failing to achieve all applicable goals during the 84-day period:

  1. Weight Loss Goal: No weight lost

  2. Weight Gain Goal: No weight gained

  3. Strength/Performance Goal: No improvement in lifts, either in form or weight

Refund requests must be submitted via email to williamfinneranpt@gmail.com within 7 days after the 84-day period. Approved refunds are processed within 5–10 business days to the original payment method.

Please note: Customized or one-on-one coaching sessions are non-refundable unless otherwise stated.